Preston Dental Group


Dental emergencies can occur at any moment, often bringing sudden pain and anxiety. We understand the urgency and discomfort that can come with these situations and that’s why at Preston Dental Group we are steadfastly committed to providing prompt and compassionate emergency dental care when you need it most.

Our approach combines swift professional care with a deep understanding of the stress that dental emergencies can bring. With both a regular call line and an after-hours emergency hotline, we ensure that you always have access to the necessary support and care, regardless of when your dental emergency strikes. Our team is not only equipped to address your dental needs quickly but also with the utmost empathy and attention to your comfort, ensuring a calming experience during what can often be a distressing time.


We understand the urgency of dental emergencies. That’s why we guarantee same-day appointments for emergency cases that are contacted within business hours. We reserve specific slots each working day for such emergencies, ensuring you receive the prompt attention and care you need.

If you encounter a dental emergency outside of our regular hours, please call our After-Hours Emergency Hotline at 0413 161 161. We will endeavour to book your appointment as soon as possible.

Severe Toothache

A severe toothache can indicate various dental problems, from cavities to infections. It’s essential to receive immediate attention as this is crucial to help alleviate pain and prevent any further complications. Understanding the cause is key to finding the right solution, whether it's filling a cavity, treating an infection, or an alternative solution to ease your pain.

Chipped or Broken Teeth

Chipped or broken teeth can lead to further dental issues if not addressed. The damage may affect not just the aesthetics of your smile but also the structural integrity of the tooth. The restorative treatments used will vary depending on the severity of the damage, aiming to restore both function and appearance.

Knocked-Out Tooth

A knocked-out tooth is a critical situation that requires immediate attention. The chances of saving the tooth will always increase with a bit of prompt action. It's important to handle the tooth correctly and seek dental care as soon as possible to improve the likelihood of successful reinsertion.

Lost Filling or Crown

When a filling or crown is lost, the exposed tooth is susceptible to damage and decay and therefore, timely intervention is necessary to protect the tooth and prevent any further deterioration. Replacing the filling or crown will help to restore the tooth's function and protect it from further damage.

Abscess or Swelling

An abscess or swelling in the mouth often indicates an infection, which can be potentially serious. Addressing this issue promptly is vital to relieve pain, treat the infection, and prevent its spread. The treatment may involve drainage, medicine prescription, or other interventions depending on the severity.

Bleeding or Trauma

Dental trauma that results in bleeding or injury to the teeth or gums needs immediate attention. Managing bleeding and treating any injuries are crucial to prevent further complications for your oral health. Make sure to seek professional care as it’s important for comprehensive healing and recovery for your smile from dental trauma.



At the heart of our emergency dental care is a commitment to a gentle, patient-centric approach. We understand that dental emergencies can be stressful and sometimes frightening experiences. Our dentists and team are known for our calming approach and non-judgmental approach that creates an inviting space for our patients.

We prioritise not just the immediate treatment of the dental issue, but also the overall well-being and comfort of our patients during what can be a challenging time.


As a preferred provider for Bupa, NIB, HCF, and accepting all major health funds under HICAPS, aiming to make your emergency dental care not only prompt but also affordable. 

Flexible payment options like Afterpay, ZipPay, and Humm are also available to ease financial concerns.


Our team’s gentle approach and skilful touch make us a trusted choice for emergency dental care in Preston. We are here to provide immediate relief and the necessary treatments to address your dental emergency promptly during our regular operating hours and beyond.

If you’re facing a dental emergency, don’t hesitate to reach out to us by calling the number 03 9484 4477 or by visiting our website. Our team at Preston Dental Group is ready to provide you with the urgent care you need.

After-Hours Emergency Hotline: 0413 161 161


Remain calm and contact your dentist immediately. If it’s a knocked-out tooth, gently rinse it without touching the root and try to reinsert it, or keep it moist until you reach the dentist.
For temporary relief, use over-the-counter pain relievers. Apply a cold compress to the cheek near the affected area to reduce swelling and pain.
We accept various payment methods, including major credit cards, health fund coverage through HICAPS, and flexible payment plans like Afterpay, ZipPay, and Humm. If you have any financial concerns, we encourage you to talk to one of our friendly front-office team to discuss your circumstances.
Our clinic is open late on weekdays and also available on weekends to accommodate your emergency dental needs. We guarantee same-day emergency appointments if you contact us within business hours. We also make sure to reserve appointment slots each day for emergency cases.

If you have Bupa dental insurance coverage and have to undergo dental emergency treatments, chances are it will be covered either partially or fully by your insurance. Please get in touch with us to know more.

Besides Bupa, we also are preferred providers for NIB & HCF and accept all insurances participating under HICAPS.